Hello,
A client has asked for an editable store layout to use during a remodel. Each "aisle" has a dropdown list of departments that they can choose from and change as items move around during the remodel. Everything is working great except for the aisles that run vertically instead of horizontally. For vertical aisles, I created a long, narrow dropdown box and then in the properties, I changed the orientation to 90 or 270 degrees. It is working perfectly on my mac, and I emailed it to several other mac and windows users in the office, and they were also able to use it with no issues. However, when I emailed it to the client and they opened it, the dropdown list reverts to 0 degrees, making the department names un-readable. This is a screenshot that they sent:
The reverted dropdown box is there on the left. On the right, you can see some dropdowns that are still properly rotated, however as soon as the client clicks on any of them, the list rotates to 0.
I am struggling because I (nor anyone in my office) can replicate the issue, so I cannot figure out what is going wrong. The client is using Adobe Acrobat Pro DC, which is the same version I am using. Does anyone have any ideas? I'm getting desperate!