Hi Fcs227,
Please refer to the following threads and try the suggested solutions :
BLANK Cloud Screenhttp://forums.adobe.com/message/5484303
-and step by stephttp://forums.adobe.com/thread/1440508?tstart=0
-andhttp://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
Regards,
Rave
