Re: why do I keep getting signed off of cc at downoad

Welcome to Adobe Forum,

So try these steps:

1) Sign out of the Creative Cloud app

2) delete the opm.db file*

3) update to the latest version of the Creative Cloud app.

*OnWindows7, the opm.db file is located here:

C:\Users\YourUserName\AppData\Local\Adobe\OOBE

*On aMac, go here:

[Userdir]:Library:Application Support:Adobe

You can refer tohttp://forums.adobe.com/message/5557147

http://forums.adobe.com/thread/1239510

In case the issue is still not resolved, then do contact Adobe at

http://adobe.ly/yxj0t6

Let us know if it helped you.

Regards