I have been using Acrobat ProXI to collect data for last 1 year.
suddenly it began crashing every time I attempt to open response file. I ahve loads of data in the response that I do not know how access, deadline for submitting report is coming soon. I am getting desparate.
I have tried opening the responses from a machine running Windows XP it still crashes. I have installed trial version on a brand new PC, response file still crashes. My licenced Acrobat is on a maching running Windows 7
Does any one have an idea what the problem is?