My PS CS6 Design & Web premium has been working flawlessly since I got it...until three weeks ago. At that time, I began encountering issues when launching the program. When I try to launch, I receive a succession of error message dialogue boxes.
One refers to a "AFlamingo.dll" file that is missing
One refers to a "OneCoreFoundation.dll" file that is missing
The last states, "The procedure entry point ?append@String@ScCore@@QAEXPBD@Z could not be located in the dynamic link library ScCore.dll
If I click "OK" past all three, the program launches successfully.
HOWEVER, today I attempted to "Save for web" as a .jpg file and the entire program hangs up. The "Saving" progress bar gets approximately 2/3 of the way done and quits. I cannot do anything except click "Cancel" which results in the system telling me that the program must be shut down.
Can anyone help me with this issue? I have been waiting on my IT department (don't get me started) and they insist that the problem lies with a plug-in. Here's the catch...I have never loaded a plug-in to my system! If PS can't do it, I don't do it.
I am operating on a Win7 platform and both the OS and PS are up-to-date.
Any help will be GREATLY appreciated!
Susan