Re: Can you help me sign in?

Hi blaireashley,

Which Adobe software are you trying to download?

Please refer the solution in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html

If you continue to face difficulties you can try initiating a direct download by following the steps listed at http://forums.adobe.com/thread/981369

Regards,

Rave